FMS for Utilities & Technology

Utilities & Technologies

Drive Bottom-line Results

FMS-conscious utilities or technology providers that have deployed Austrac solutions enjoy the end-to-end benefits that only a total mobile resource management solution can provide enterprise organizations. Austrac’s hardware-agnostic technology supports a wide range of specialised mobile resource management hardware as well as smart phones, allowing utilities to integrate the Austrac solution with existing in-vehicle hardware, reducing capital expenditure. Austrac is capable of powering multiple applications to meet a variety of requirements across different types and combinations of vehicle fleets, mobile workforces, and industries.

Mission critical – do you have the right tools for the job?

Whether you’re managing a workforce of service representatives in the field, responding to unplanned events or outages, or conducting regular or planned maintenance and repair work, the Austrac technology platform offers a flexible and scalable solution that delivers real-time business wisdom into a dynamic business environment. By acting on the intelligence Austrac provides, businesses are able to reduce operational and compliance costs, increase efficiencies and customer service levels, and ultimately improve business profitability.

  • Connect the back office with the field to ensure the most accurate and up-to-date data is available to manage your business.
  • Create and assign jobs to vehicles and drivers on the move, monitor job status in real time and automate delivery confirmation and invoicing with Austrac’s job management functionality.
  • Pro-actively manage the servicing of vehicles through the use of service schedules so you can plan, schedule, and record vehicle maintenance costs and history.
  • Communicate with field workers via their smartphones rather than installing a dedicated in-vehicle display for every vehicle with Austrac’s phone messaging.

Austrac understands the challenges of field service management, and works with you to streamline your real-time decision-making capabilities and leverage the latest mobile technology to drive cost and time savings throughout your business.